Terms of delivery
All prices are final prices, which include statutory VAT.
Goods already in stock with the vendor will be shipped – unless otherwise stated in the offer – within two working days after receiving an order.
With goods not in stock, the delivery time can take up to two weeks from receipt of order.
You can determine whether or not the goods are available from the text of the offer. If there are no details given about the stock or delivery times, the delivery times for goods in stock will apply. Part-deliveries are permissible unless the customer has no discernible interest in them or they would be clearly unreasonable. Reasonableness applies if
- the part-delivery can be used by the customer within the scope of the contractual designated purpose,
- the delivery of the remaining goods ordered is ensured and this will not cause the customer any substantial extra work or additional costs (unless the vendor is willing to accept these costs). The costs of transport and packaging are only charged once with part-deliveries.
In the event of an ordered item not being available, the vendor reserves the right to render a service equivalent in quality and price (goods or service) insofar as this is reasonable for the customer and the latter agrees to the replacement in writing. If this is not possible or should the customer not agree, the vendor may not render the promised service. In this instance, the statutory provisions shall apply.
Standard flat rates for postage and packing:
Your order will be delivered by the shipping service of DHL.
Please note: A delivery to a PO box is not possible!
Delivery times outside of Europe:
The delivery outside Europe may take up to 4 weeks after receipt of order.